Shipping policy
Shipping Policy
At Gatha Kids Store, we aim to process and deliver your orders safely and on time.
1. Order Processing
* Orders are generally processed within 4–6 business days after successful order confirmation.
* Orders placed on Sundays or public holidays may be processed on the next business day.
2. Delivery Time
* Standard delivery usually takes 7–9 business days, depending on the delivery location.
* Delivery to remote or certain areas may take additional time.
* Once your order is shipped, you will receive tracking details wherever available.
3. Shipping Charges
* Shipping charges, if applicable, will be displayed at checkout before you complete your order.
* Any applicable free-shipping offer will be mentioned on the website or during checkout.
4. Delayed Delivery
Delivery times are estimates and may be affected by courier delays, weather conditions, holidays, public events, or other circumstances beyond our control.
5. Incorrect Address
Customers are responsible for providing a correct and complete delivery address and contact number. Gatha Kids Store will not be responsible for delays or additional charges caused by incorrect or incomplete address details.
6. Damaged Package
If your package appears damaged at the time of delivery, please take photos/videos of the package and contact us as soon as possible.
7. Contact Us
Gatha Kids Store
📞 WhatsApp / Phone: 6357583303